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I hope everyone realizes that Home Depot is not all that much better, at least in my area of Mass.. You may want to consider using your local hardware stores on a more frequent basis. Because we all know that once Lowes and Home Depot put those mom and Pop stores out of business, the service and prices at the huge chain stores are not going to get any better. I admit the larger stores do have better prices and selection, however, before we know it we will all be slaves to Lowes and Home Depot.
We can customize a variety of products and deliver most orders within 3 business days. Technology and Innovation are part of our DNA that fuels our curiosity and hunger to serve our customers better and leave them with a memorable shopping experience. I will never buy anything at lowes that requires delivery service again. I purchased hardwood floors and needed the glue to install them. I went to Lowes to the flooring dept. where I was told what glue to use. Upon reading the label it read "Not For solid wood".
big scratch on the door of the refrigerator!
He was very sympathetic about the situation and asked if I could give lowes one more chance to make it up. I told chris that if he can get me the same refrigerator and deliver it to my house by the end of the week, i’ll give them one more chance. Sure enough, he got the product and scheduled for delivery. However, in the process of bringing the refrigerator into the house, the delivery guy broke one of the legs on our staircase and scratched two other legs. The delivery guy wrote up his report and said he’ll submit to lowes delivery manager and she’ll get in touch with us.
Delivery times may vary, especially during peak periods. Almost a week have gone by and no words from anyone at lowes on the broken staircase. So I called chris since heather is not willing to assist us.
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I can understand for a delivery, but not for an estimate. The delivery guy came back the following saturday to give us the new refrigerator. As they arrived at my house, they quickly proposed to change the scratched door of the refrigerator instead of replacing the whole thing. They said this way we can avoid other damages.
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To my amazement, she asked me when I intended to pick up the dishwasher. I informed her I had requested delivery, install and removal of the old unit. She informed me that none of that information was in the system and that I would have to go back to the customer service person. Another week has gone by and I receive a phone call from another delivery manager by the name of chris.
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I bought an Indoor/Outdoor rated Harbor Breeze, Key West, ceiling fan last in September 2006. I informed him I was and he said that he would take care of that as well. Lowe's - Return of merchandise On October 7, 2002, I ordered a washer and dryer from Store #582. This review was chosen algorithmically as the most valued customer feedback.
Simply call the appropriate number below for assistance. You'll never wonder about the status of your account. Through our relationship with Lowe’s, we offer professional installation through independent contractors. You must visit the product detail page to select paint values before adding to the cart.
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I would be upset with lowes not the delivery guys. Its your responsibility to make a clear path for the guys. Did you remove the outside door to make it a quicker delivery i will bet you didn't. So now he's a sub contractor and your crying about a broken peg on your stair case. It will come out of there pocket not lowes to have it fixed. So suck it up and fix the stair case yourself.
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